Aspect

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http://www.aspect.com/

Aglobal provider of customer contact, enterprise workforce optimization and back office solutions.

Overview

Aspect

Aspect customer contact and workforce optimisation software can enhance business processes throughout your organisation by incorporating unified communications (UC), collaboration and other Enterprise 2.0 technologies.

 

Our UC applications for customer contact are built on feature-rich, high-availability, next-generation platforms that fully leverage real-time communications and intelligent workflows, enabling you to maintain best practices whilst engaging Consumer 2.0 through the channels they expect, including social media and mobile devices.​

 

Aspect provides the business and technology expertise to bring Microsoft SharePoint, CRM and Lync platforms together with unified multichannel communications and effective people management to enrich customer interactions. Aspect transforms call centers and extends call center solutions with a versatile foundation for next-generation customer contact – and, then, with benefit of our 30+ years of experience, helps tailor technology to the special needs of your business on a timetable of your choosing, to realize new levels of cost savings and productivity gains.


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VN:F [1.9.21_1169]
Rating: 5.0/5 (1 vote cast)