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Avaya Unveils New Tools for Understanding the Customer Experience and Managing Multichannel Interactions
http://www.avaya.com/usa/about-avaya/newsroom/news-releases/2013/pr-130305
This news release introduces Avaya's new tools for understanding and managing customer service.
Overview
Article: Avaya Unveils New Tools for Understanding the Customer Experience and Managing Multichannel Interactions
Website: avaya.com
