Bob Thompson

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http://www.customerthink.com/user/bob_thompson

Bob Thompson is the Founder/CEO of CustomerThink

Overview

Bob Thompson

Bob Thompson is CEO of CustomerThink Corp., an independent research and publishing firm focused on customer-centric business management, and Founder/Editor-in-Chief of CustomerThink.com, the world’s largest community dedicated to customer-centric business. Thompson is a popular keynote speaker, blogger and author of numerous reports, articles and papers, including CrowdService: Harnessing the Wisdom of Crowds in Customer Service and Support.


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