Bright Pattern

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http://www.brightpattern.com/

The next generation of cloud-based contact center and customer service management solutions

Overview

Bright Pattern

Say goodbye to overly complex and costly contact center infrastructure. Bright Pattern offers the next generation of cloud-based contact center and customer service management solutions. With flip-the-switch activation, you can deploy in days and make changes in minutes.  And as a multichannel, unified full-featured end-to-end solution, the ServicePattern™ platform helps you manage the complete life cycle of customer service and economically improve customer experience.

 

ServicePattern was built from the ground up using the latest cloud technology, and keeping with three things in mind: usability, reliability, and fast time to value.

Designed to keep going no matter what, because nothing ruins user experience like a dropped call.

 

  • The most intuitive and usable designs possible. (We painstakingly analyzed every user role, along with their goals and the operations they perform.)
  • Faster time-to-value.
  • The opportunity cost of long installation projects can be a non-starter or at best greatly reduce projected ROI.
  • We get you up and running faster, and keep you productive with real-time monitoring and on-the-fly changes.

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Rating: 4.5/5 (2 votes cast)