Calabrio

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http://calabrio.com/

Tools for Speech, Desktop or Text Analytics

Overview

 Calabrio

Calabrio provides simple tools and flexible options that let you ease into Speech, Desktop or Text Analytics without heroic learning curves or extensive investments

 

Calabrio’s flagship product, Calabrio ONE, combines workforce optimization software into one comprehensive and integrated software suite that’s easy to implement, use and maintain.

 

We know contact center solutions shouldn’t come in one-size-fits-all, so we distribute our software through channel partnerships to give our customers the best available fit for their needs. Our OEM relationship with Cisco means you can rest assured we’re not the only ones who believe our product is top-notch, and to further our credentials, we are a member of the Cisco Developer Network (CDN) and a gold member of the Avaya DevConnect program.

 

The Calabrio Learning Center offers eLearning and instructor-led training courses designed to help agents, supervisors and administrators be skillful and successful using Calabrio ONE software. Calabrio’s goal is to ensure each individual who uses our software is comfortable, capable and content with their results. Customers come to Calabrio for training and consulting with the confidence they are in the capable hands of the software subject matter experts.


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VN:F [1.9.21_1169]
Rating: 5.0/5 (1 vote cast)