Glossary
Customer Service Glossary - ICS
The Customer Service Glossary, by ICS (Institute of Customer Service), defines all terms, phrases, and acronyms related to the customer service industry.
Customer Service Glossary - CSE
Customer Service Glossary, by CSE (Customer Service Experts), defines all terms, phrases, and acronyms related to the customer service industry.
Customer Service Glossary - Scribd
Customer Service Glossary, by Scribd, defines all terms, phrases, and acronyms related to the customer service industry.