Infographics Archives - Support Villa

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Trends in Customer Service- Multi Channel Edition by Aberdeen Group

Aberdeen's insight provides the analysts' perspective of the research as drawn from an aggregated view of research surveys, interviews and data analysis.
The Top 25 Most Influential in Customer Service [Infographic]

This infographic lists the top 25 customer service leaders and illustrates how much influence the individual has in relation to other thought leaders.
Leveraging Social Media to Showcase Your Expertise [INFOGRAPHIC]

This infographic help you understand how you can better showcase your expertise using the leading social media tools.
How to Calculate Customer Lifetime Value [Infographic]

This infographic shows you how to calculate customer lifetime value via a case study from Starbucks.
How Mobile Consumers are Using Customer Service Apps [Infographic]

This infographic from Nuance outlines how customer service mobile apps are being used and their impact on brands.
Social Media and the Future of Customer Support [INFOGRAPHIC]

This infographic by Zendesk, looks at how groups are starting to use the social media platform for customer support.
The Ultimate Customer Experience [Infographic]

Infographic describing how a greater focus on Customer Service leads to a positive impact on customers and companies.
[Infographic] The Loyalty Test

An infographic highlighting the areas of the worst customer service.
The Incredible Influence of the Social Customer [INFOGRAPHIC]

The infographic describes the growing influence of the social customer.
Why The Call Center Won’t Go Away [Infographic]

An infographic explaining the preference of customer support from call centers over other types of support.
The state of Customer Service [INFOGRAPHIC]

[INFOGRAPHIC] on the state of Customer Service in a Consumer Driven Market and what to expect when consumers drive Customer Support.
Customer Service Statistics

This [infographic] provides statistical information for customer service and how much time people spend on the phone waiting for customer service representatives.