• CallMiner

    CallMiner

    CallMiner is the leading cloud-based conversational analytics solution for improving agent performance across all contact channels (voice, social, email, chat), by automating Performance Management.

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    Rating: 5.0/5 (1 vote cast)
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  •  Calabrio

    Calabrio

    Calabrio can help, with simple tools and flexible options that let you ease into Speech, Desktop or Text Analytics without heroic learning curves or extensive investments

    VN:RO [1.9.21_1169]
    Rating: 5.0/5 (1 vote cast)
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  • Bright Pattern

    Bright Pattern

    Bright Pattern offers the next generation of cloud-based contact center and customer service management solutions. With flip-the-switch activation, you can deploy in days and make changes in minutes.

    VN:RO [1.9.21_1169]
    Rating: 4.5/5 (2 votes cast)
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  • Avoke

    Avoke

    AVOKE® Analytics is the only solution that captures and analyzes the whole call – the entire call flow from start to finish – so you can see how every part of your service delivery strategy is working.

    VN:RO [1.9.21_1169]
    Rating: 5.0/5 (1 vote cast)
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  •  Atel USA Contact Center

    Atel USA Contact Center

    Atel USA is a BPO service provider of software development talent, call center services and Infrastructure lease.

    VN:RO [1.9.21_1169]
    Rating: 5.0/5 (1 vote cast)
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  • Genesys - Angel

    Genesys - Angel

    Genesys | Angel is a leading provider of on-demand customer engagement solutions; Our solutions have enabled organizations to improve the customer experience while improving efficiency and the bottom-line.

    VN:RO [1.9.21_1169]
    Rating: 5.0/5 (1 vote cast)
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  •   Acqueon

    Acqueon

    Acqueon develops software solutions for the customer collaboration industry that leverage emerging technologies and empower organizations to build better relationships with their customers.

    VN:RO [1.9.21_1169]
    Rating: 5.0/5 (1 vote cast)
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  • SATMAP

    SATMAP

    SATMAP is the only contact center technology that optimizes call outcomes by pairing agents with callers based on personality.

    VN:RO [1.9.21_1169]
    Rating: 5.0/5 (1 vote cast)
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  • USAN

    USAN

    USAN offers a communications network, hosted contact center technology and customer engagement platform that can be integrated to manage every aspect of the customer life cycle in any communications channel.

    VN:RO [1.9.21_1169]
    Rating: 5.0/5 (1 vote cast)
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  • ClickFox

    ClickFox

    ClickFox maps the complex maze of customer experience journeys formed by interactions at every touch point with a company. ClickFox links disjointed, cross-channel data to fully understand and analyze customer behavior in a holistic view.

    VN:RO [1.9.21_1169]
    Rating: 4.0/5 (1 vote cast)
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  • Aspect

    Aspect

    Aspect customer contact and workforce optimisation software can enhance business processes throughout your organisation by incorporating unified communications (UC), collaboration and other Enterprise 2.0 technologies.

    VN:RO [1.9.21_1169]
    Rating: 5.0/5 (1 vote cast)
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  • Jacada

    Jacada

    Jacada enables organizations to deliver advanced agent and customer interactions by implementing cutting-edge web, mobile, and self-service solutions as well as agent desktops and process optimization technology.

    VN:RO [1.9.21_1169]
    Rating: 5.0/5 (1 vote cast)
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