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Support Software
Igloo
Igloo develops social business solutions for your employees, your partners and your customers - securely stored and delivered in the cloud.
Agendize
Agendize is an all-in-one customer service platform that makes it easy for customers to call, chat and book appointments from your website.
Answerbase
The Answerbase Q&A Platform facilitates users being able to ask questions, browse Q&A content, and receive quality answers
Inflectra
Inflectra specializes in: requirements management, quality assurance, issue tracking, testing software systems and project management systems.
PhaseWare
PhaseWare is a leading provider of customer service and support software applications optimized for the small and medium business (SMB) to deliver robust and financially viable solutions.
VisionProject
VisionProject supports the Lean and Agile way to manage projects with tools such as Task Board, Kanban Board, Burn-Down Charts and Cumulative Flow Diagrams (CFD)/ In addition VisionProject also has a HelpDesk/Service Desk Module for managing support tickets.
ManageEngine
ManageEngine is a network management software and application service management platform that specializes in real-time IT.
Desk.com
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop.
TeamSupport
TeamSupport isn’t just a ticketing system, it’s a complete customer support suite that also facilitates communication and collaboration between your internal team members, other constituents within your company, and your clients.
FreshDesk
For growing business and agencies, Freshdesk offers true multi-product support capability that lets support teams manage multiple products and brands through the same Freshdesk account.
Zendesk
Created for both service teams and their customers, Zendesk is cloud-based customer service software solution that is easy to try, buy, implement, and use
Kayoko
The only help desk software that lets you manage email, tickets, live chat, calls and remote support - all in one place.