Colin Shaw

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http://www.beyondphilosophy.com/about-us/team/colin-shaw

Colin Shaw is a world leader in Customer Experience.

Overview

Colin Shaw

Colin Shaw is a world leader in Customer Experience. Since 2002, Colin has helped shape the whole industry with his four bestselling books and thought leading work. This has lead ‘LinkedIn’, the leading business social media website, to pronounce Colin as one of the top 150 business influencers worldwide. In 2002 Colin founded Beyond Philosophy™ a global customer experience consultancy.

 

Colin now lives in the Sarasota, FL, USA and remains their CEO. He travels over the globe from their offices in Atlanta and London. Beyond Philosophy specializes in helping organizations to create deliberate, emotionally engaging customer experiences that drive value, reduce costs and build competitive advantage. Colin has authored four internationally bestselling business books, including: Building Great Customer Experiences(2002), Revolutionize Your Customer Experience (2005), The DNA of Customer Experience: How Emotions Drive Value(2007), and Customer Experience: Future Trends & Insights (2010). All published globally by Palgrave McMillan.


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