Customer Service Skills Ebook

Customer Service Skills ebook


Customer Service Skills Ebook

The tips, tactics and techniques covered in this e-book apply to a wide range of staff – in hospitals, shops, contact centres, vets, warehouses, dental surgeries, offices, hotels and factories. Staff may belong to big or small organisations; commercial; public or charity sectors. All the customer service skills are generic across all industries and backgrounds and are outlined in this Customer Service Skills Ebook.


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