Customer Service Stories

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http://custservicestories.blogspot.co.il/

A collection of personal customer service experiences and lessons learned.

Overview

Customer Service Stories

Customer Service Stories is a blog, started in 2009, and written by Barry Dalton ranging on topics from CRM to support.

Barry writes four blogs which include:

  • Customer Service Stories ..and other thoughts
  • KPI Design and Scorecarding
  • Strategy and Operational Performance Management
  • The Customer Experience

Screenshots

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VN:F [1.9.21_1169]
Rating: 5.0/5 (1 vote cast)