Customer1

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http://www.customer1.com/

Streamlined Customer Support and Customer Service Software

Overview

 Customer1

Based on an integrated platform that includes Issue Management, Knowledge Base and Self Service Portal functionality, Customer1’s streamlined solution drives increased operational efficiency and reduces overall cost of support for multi-channel contact centers in a range of industries.

 

Multi-channel customer support operations, with contact centers and back-office users, turn to Customer1’s  platform to drive first-call resolution, reduce average handle time, achieve call deflection through self-service and effectively manage service level agreements with complex escalation processes.


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VN:F [1.9.21_1169]
Rating: 5.0/5 (1 vote cast)