Fred Zimny’s Serve 4 Impact

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http://serve4impact.com/

A site for service design, service management, customer experience, customer service and design thinking.

Overview

Fred Zimny's Serve 4 Impact

This blog is for professionals interested in strategic and tactical service design and management that explores how service design practices develop.The blog aims to assist senior managers and professionals to reflect and improve their customer service practices. With a focus in developing strong conceptual work, building design decisions on research and enabling the readers to create conversations with clients, colleagues and customers. Serve4impact explores anyone’s professional passion for supporting the development of concepts, ideas and people in the service sector.


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