Greg Levin

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Overview

Greg Levin

@greg_levin

 

Greg Levin is Founder of Off Center, an unconventional blog about customer contact insight. He is the former Editor of ICMI’s Service Level Newsletter and its follow-up journal Call Center Management Review. Greg has been researching, reporting on and satirising contact centres and customer care since 1994 and he is known for his unique sense of humour, sharp wit and bold opinions about the state of customer contact management.


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Rating: 5.0/5 (1 vote cast)