Intradiem Workforce Management

VN:F [1.9.21_1169]
Rating: 5.0/5 (1 vote cast)

http://www.intradiem.com/how-it-works/impact-on/workforce-management.html

Manage Staffing to Call Volume

Overview

Intradiem Workforce Management

Intradiem allows Workforce managers to gain the ability to manage staffing to call volume in real time. While the platform does not replace the WFM tools already in use in your contact center, it plays an important role in operations and serves as a valuable intraday management tool.


Screenshots

Rate this application

VN:F [1.9.21_1169]
Rating: 5.0/5 (1 vote cast)