Featured Listings
Featured Articles
Make it Easy fo..
When it comes to customer complaints, there seem to be two sides to this coin, and which s..
Make the Custom..
People often overlook the deep impact of the customer experience. Part of this is because ..- More
Support Blogs
KnowledgeBishop
http://knowledgebishop.com/about/
A blog by Tristan Bishop about the Customer service experience.
Overview
Tristan Bishop is Director of Digital Strategy at Symantec, the world’s top security company. He uses social media monitoring and Social CRM to capture customer commentary in order to drive continual customer experience improvements. He blogs about the Customer service experience.
