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Courses
LatitudeU -Free Online Customer Service Training Courses
http://www.certification-training-courses.com/free-training-courses/free-customer-service-training-courses.htm
Free online customer service training courses
Overview
LatitudeU now offers free online customer service training courses from leading e-learning publishers to help you advance your career.
The free courses cover:
- Customer Service Principles
- Communicating Effectively With Customers
- Managing The Customer Encounter
- Handling Complaints And Conflicts
- Continuously Improving Customer Service
