LiveChat

VN:F [1.9.21_1169]
Rating: 5.0/5 (1 vote cast)

http://www.livechatinc.com/

Intelligent customer engagement, real-time website monitoring and live help/live support tools.

Overview

LiveChat

LiveChat’s mission is to deliver fast & simple communication between e-commerce owners and best prospects on their websites and to make online sales process easier.

 

Key features include:

 
reportsChats
Quickly respond to your customers and handle several chats at once using the chat improvements.

 

Archives
Easy access to your previous communication with visitors.

 

Customization
Fine-tune the look of your live chat and develop your brand awareness.

 

Applications
A wide range of applications you can use to monitor your site and chat with visitors.

 

Social-media
Useful social media integrations will help you grow and nurture your social media presence and follower base.

 

Engagement
Encourage your online visitors to start a chat with you through a personalized chat greeting or a custom chat button.

 

Feedback
Statistics that show you how helpful your live chat is.

 

Languages
You can use one of the existing languages or modify them to your liking.

 

Integrations
We have a number of helpful integrations that further enhance your live chat’s capabilities.

 

Reports
Data gathered by LiveChat is available in easy to read statistics and graphs.

 

Mobility
Mobile-capable chat window and applications will keep you in touch with clients at all times.

 

E-commerce
Measure how well your live chat is doing in terms of business and earned revenue.

 

Management
Set-up and monitor your live chat license using the administrative options.

 

Monitoring
Know who you are chatting with and recognize your visitors by name using our monitoring options.

 

API
What makes LiveChat work. The technologies used in creation of our solution.

 

Security
Keep your live chat and the associated data safe.

 


Screenshots

Rate this application

VN:F [1.9.21_1169]
Rating: 5.0/5 (1 vote cast)