Paul Greenberg

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Paul Greenberg

Paul Greenberg (aka ‘the godfather of CRM’)  is considered a thought leader in CRM, having been published in numerous industry and business publications over the years and having travelled the world speaking on cutting edge CRM and topics geared to the contemporary social customer. He is Executive Vice President of the CRM Association, Chairman of the Advisory Committee of the University of Toronto’s Rotman School of Management CRM Centre of Excellence and the Managing Principal of The 56 Group, LLC, a customer strategy consulting firm.


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