PhaseWare Tracker

VN:F [1.9.21_1169]
Rating: 5.0/5 (1 vote cast)

http://www.phaseware.com/tracker/

Customer Service tracking and management system

Overview

PhaseWare Tracker
PhaseWare deploys your way.
The full-featured PhaseWare Customer Support Platform can be installed on the cloud or on-site.
Complete management of ticketing, CRM, knowledgebase, Self Service, and automated processes.

Host with PhaseWare and we will set everything up for you, monitor your database, and perform routine backups.

Install the full-featured Tracker application(s) on your own server(s). We will assist you every step of the way.

 

Tailor it to your specific needs with fully customizable:

 

  • Screens, panels, and tabs
  • Global settings
  • Workflows and Processes
  • Fields, labels, and colors
  • User and contact security
  • SLA requirements
  • Menus and toolbars
  • Dropdown lists

Screenshots

Rate this application

VN:F [1.9.21_1169]
Rating: 5.0/5 (1 vote cast)