Steve Curtin Blog

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http://www.stevecurtin.com/blog/

Generating enthusiasm for the customer one experience at a time.

Overview

Steve Curtin Blog

Steve Curtin’s programs and keynotes contain the message that transactional service that is process-focused is unacceptable and that employees and their companies will succeed to the extent that their customer service is personalized and customer-focused! Steve has 20 years of experience between hotel operations, sales and marketing, training and development, and customer service roles working for Marriott International, one of the premiere customer-focused companies in the world. Steve blogs about the customer service experience.


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