Verint WFO – Enterprise Workforce Optimization

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http://verint.com/solutions/enterprise-workforce-optimization/index.html

Workforce optimization solutions that deliver world-class customer experiences

Overview

Verint WFO - Enterprise Workforce Optimization

Verint offers workforce optimization solutions to help contact centers, branch and back-office operations, marketing and customer care, and financial compliance organizations deliver world-class customer experiences.

 

Organizations around the globe rely on our customer-centric workforce optimization solutions to help them align their business processes around their customers’ wants and needs.  In doing so, enterprises can enhance customer satisfaction and loyalty—while reducing operating costs, identifying revenue opportunities and competitive advantages, and improving performance and profitability.


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